Co-Managed IT
Extra capacity alongside your internal IT team.
Tailored quoteBased on users, devices and scopeDiscuss this plan- Helpdesk overflow
- Agreed monitoring & patching
- Specialist project assistance
- Shared responsibilities
Your team.
Your way forward.
Choose the kind of relationship you need. We shape the scope and quote around your business.
Fully Managed IT
A coordinated service for your day-to-day technology.
Tailored quoteBased on users, devices and scopeDiscuss this plan- Business helpdesk
- Device & account administration
- Cloud & network oversight
- Regular service reviews
IT + Security
IT management with a deeper focus on protection.
Tailored quoteBased on users, devices and scopeDiscuss this plan- Fully managed service scope
- Identity & email security
- Security assessments
- Backup & recovery reviews
Prices, support hours, response targets, minimum commitments and exclusions are confirmed in your proposal. Third-party licences and on-site work require separate scoping.
CHOOSE YOUR WORKING RELATIONSHIP
Find the right fit.
The proposal confirms the exact tools, coverage and responsibilities in your plan.
| What your business needs | Co-Managed IT | Fully Managed IT | IT + Security |
|---|---|---|---|
| Working model | Alongside your IT team | Outsourced day-to-day IT | Managed IT with deeper security scope |
| Helpdesk | Overflow / agreed coverage | Agreed business support | Agreed business support |
| Devices & accounts | Shared responsibilities | Defined management scope | Defined management scope |
| Security work | Agreed baseline tasks | Agreed baseline controls | Additional assessments and controls |
| Projects & licences | Separately scoped | Separately scoped | Separately scoped |
| Best starting point | A capacity and skills review | An environment assessment | A security and IT assessment |
Your questions, answered.
What determines the monthly quote?+
Users, devices, locations, applications, current condition and support expectations all influence the proposed scope.
Can we change the plan as our team grows?+
Changes to users, devices or responsibilities can be reviewed and reflected in an updated written agreement.
Are migrations included in a monthly plan?+
Significant migrations and deployments are normally scoped as projects unless explicitly included in your agreement.
What happens when we leave?+
Offboarding responsibilities, notice requirements, documentation and third-party subscriptions should be defined in the service agreement.